Principal Account Manager
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Location
Hereford
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Sector:
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Job type:
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Salary:
£40000 - £50000 per annum
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Contact:
Chelsea Campbell
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Email:
ccampbell@yolkrecruitment.com
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Contact phone:
02921 673 727
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Job ref:
BH-26598
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Published:
over 2 years ago
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Expiry date:
2021-11-04
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Start date:
2021-10-04
Do you have previous Senior Account Manager experience? Are you wanting to join a growing and dynamic team who are supportive and passionate about their clients and staff? Then please apply below.
What you’ll be doing?
This is an excellent opportunity for a Senior Account Manager to join a dynamic and successful pharmaceutical business based in Hay-On-Wye. You will manage a small team of account managers, to ensure fantastic customer service is provided to all clients. You will also:
- Establish team and individual goals and targets, in line with requirements, timelines and expectations
- Develop strategies and monitor projects, goals and targets to ensure an ‘industry leading service’
- Be the first point of contact for any issues relating to the team and their relationships, being the escalation point when necessary
- Liaise with other teams and departments to define production plans, targets and annual goals and budgets
- Organise and lead regular meetings, reviews and follow ups with clients, alongside developing the agenda and preparation for these
- Manage and organise site visits for clients, and also meetings off site to clients’ locations
- Ensure the onboarding for clients is seamless and effective
- Coach and assist the development of team members, identifying objectives and personal goals
- Promote continuous improvement both within the team and for the wider site, by implementing changes and initiatives
What you’ll bring to the team?
As a fantastic Senior Account Manager, you will be:
- Experienced managing a small team of account managers
- Experienced within a regulated environment would be preferred but is not essential
- Knowledgeable of Lean principles, ideally with a qualification (Green/Yellow Belt)
- Passionate about providing excellent customer service to all clients, with the ability to build relationships easily
- Exceptional communication, written and IT skills, including basic packages and also project management tools such as Smart Sheets or Gant Charts
- Excellent at time management, decision making and the ability to multitask, with a keen eye for detail
And this is what you’ll get in return?
By being a Senior Account Manager, you will receive:
- A salary between £40,000 - £50,000 depending upon experience + 10% annual bonus
- 25 days Holiday + Bank Holidays
- Medical Insurance
- Flexible working opportunities
- Free onsite parking
Are you up to the challenge?
If you believe that you have the skills and experience for this role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Chelsea Campbell 02921 673 727.
Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’
