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Principal Account Manager

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  • Location:


  • Sector:

    Office Support & HR

  • Job type:


  • Salary:

    £40000 - £50000 per annum

  • Contact:

    Chelsea Campbell

  • Email:

  • Contact phone:

    02921 673 727

  • Job ref:


  • Published:

    19 days ago

  • Expiry date:

    04 November 2021

  • Start date:


Senior Account Manager

Do you have previous Senior Account Manager experience? Are you wanting to join a growing and dynamic team who are supportive and passionate about their clients and staff? Then please apply below.

What you’ll be doing?

This is an excellent opportunity for a Senior Account Manager to join a dynamic and successful pharmaceutical business based in Hay-On-Wye. You will manage a small team of account managers, to ensure fantastic customer service is provided to all clients. You will also:

  • Establish team and individual goals and targets, in line with requirements, timelines and expectations
  • Develop strategies and monitor projects, goals and targets to ensure an ‘industry leading service’
  • Be the first point of contact for any issues relating to the team and their relationships, being the escalation point when necessary
  • Liaise with other teams and departments to define production plans, targets and annual goals and budgets
  • Organise and lead regular meetings, reviews and follow ups with clients, alongside developing the agenda and preparation for these
  • Manage and organise site visits for clients, and also meetings off site to clients’ locations  
  • Ensure the onboarding for clients is seamless and effective
  • Coach and assist the development of team members, identifying objectives and personal goals
  • Promote continuous improvement both within the team and for the wider site, by implementing changes and initiatives

What you’ll bring to the team?


As a fantastic Senior Account Manager, you will be:

  • Experienced managing a small team of account managers
  • Experienced within a regulated environment would be preferred but is not essential
  • Knowledgeable of Lean principles, ideally with a qualification (Green/Yellow Belt)
  • Passionate about providing excellent customer service to all clients, with the ability to build relationships easily
  • Exceptional communication, written and IT skills, including basic packages and also project management tools such as Smart Sheets or Gant Charts
  • Excellent at time management, decision making and the ability to multitask, with a keen eye for detail

And this is what you’ll get in return?

By being a Senior Account Manager, you will receive:

  • A salary between £40,000 - £50,000 depending upon experience + 10% annual bonus
  • 25 days Holiday + Bank Holidays
  • Medical Insurance
  • Flexible working opportunities
  • Free onsite parking

Are you up to the challenge?

If you believe that you have the skills and experience for this role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions, then please contact Chelsea Campbell 02921 673 727.

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