4 days ago
07 May 2021
Renewals Agent ( 12 month fixed term contract)
Are you passionate about customer service? Looking to work for a Sunday Times Top 100 company? Then apply today as this company are looking to move quickly on getting the right candidate in.
This is what you’ll be doing.
o Pro-actively calling existing clients to ensure retention of business
o Taking live inbound quote calls from other departments
o Conversion of Leads from current Introducers
o Handle verbal cancellation requests and demonstrate a passion to retain business at every opportunity.
o Follow policies and procedures to ensure all quotations are provided efficiently and effectively
o Provide a consistent world class level of customer service on an individualised basis
· Management of ‘other agents’ spreadsheets if required
· Taking overflow cancellation line calls.
The experience you’ll bring to the team
· Strong customer focused attitude
· Excellent written skills and computer literate
· Experience of working within a team
· Experience within financial services is desirable
· 12 month fixed term contract
And this is what you’ll get in return
£20,000 + bonus
Monday to Friday 9-5
Are you up to the challenge?
If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries on 02921 673734