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Renewals Agent

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  • Location:

    Cardiff

  • Sector:

    Office Support & HR

  • Salary:

    £20000

  • Contact:

    Emma Harries

  • Email:

    eharries@yolkrecruitment.com

  • Contact phone:

    02921 673734

  • Published:

    4 days ago

  • Expiry date:

    07 May 2021

Renewals Agent ( 12 month fixed term contract)

Are you passionate about customer service? Looking to work for a Sunday Times Top 100 company? Then apply today as this company are looking to move quickly on getting the right candidate in.

This is what you’ll be doing.

o   Pro-actively calling existing clients to ensure retention of business

o   Taking live inbound quote calls from other departments

o   Conversion of Leads from current Introducers

o   Handle verbal cancellation requests and demonstrate a passion to retain business at every opportunity.

o   Follow policies and procedures to ensure all quotations are provided efficiently and effectively

o   Provide a consistent world class level of customer service on an individualised basis

·        Management of ‘other agents’ spreadsheets if required

·        Taking overflow cancellation line calls.

The experience you’ll bring to the team

·        Strong customer focused attitude

·        Excellent written skills and computer literate

·        Experience of working within a team

·        Experience within financial services is desirable

·        12 month fixed term contract

And this is what you’ll get in return

£20,000 + bonus

Monday to Friday 9-5

Are you up to the challenge?

If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions then please contact Emma Harries on 02921 673734

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’