Administrator

Basic salary up to £28k

Cardiff - Hybrid

Yolk Recruitment are working with a local manufacturer that is renowned for innovation, design, and manufacturing excellence, in search for an Administrator. This company Specialise in a variety of couplings used globally in power transmission, lifting, conveying, and processing applications. With operations in nearly 20 countries and a global distribution network, this company offers tailored solutions and unparalleled local support.

Key Responsibilities:

• Answering inbound calls and emails
• Quotations and Follow-Ups:
• Order Entry: Enter all orders into the system the same day
• Order Confirmations: Send to customers within 24 hours of order receipt
• Order Expediting: Liaise with relevant departments weekly
• Encouraged to cross sell or find suitable replacement if items are not in stock
• Weekly Reports: Send open order book reports to customers
• Customer Relations: Maintain and improve relations with both external and internal customers
• Quote Follow-Ups: Ensure customers have all necessary information and secure orders
• Data Management

Required skills

• Excellent customer service skills, both written and verbal
• Experience working in a manufacturing environment is preferred but not essential
• Organized and efficient
• Attention to detail
• Good time management skills
• Positive, can-do attitude
• Team player

Employee Benefits:

• Basic Salary - £26k - £28k
• Company bonuses
• 25 days holiday per annum plus 8 Bank Holidays
• Up to 7.5% Pension Contribution Match
• Group Life Assurance Policy (up to 5x basic salary for pension scheme members)
• Enhanced Maternity & Paternity entitlements
• Employee Assistance Programme

Working Hours

37.5 hours per week

Monday to Thursday: 08:00am - 16:30pm

Friday: 08:00am - 13:30pm