​Sales and Service Administrator

My client is looking for a strong service and sales administrator to join their team in their Cardiff office, this role will be working at the branch on a full time basis.

This is what you’ll be doing

·        Place and expedite all orders maintaining customer communication throughout

·        Ensure all invoicing is completed as per contract supported by backing sheets

·        Answer the phone and own the enquiry through to completion as required

·        Investigate and close out any customer problems or queries

·        Collate Data as directed by Manager

·        Be the main point of contact for Customers with regards Administration

·        Ensure all open orders are monitored, expedited and customer kept fully informed.

·        Maintenance of the customer on-site stock levels, updating, as directed

·        Provide proactive support as required to ensure Customer Satisfaction

·        Provide feedback as soon as possible to maintain Customer Satisfaction

·        Liaise with Delivery Team as needed to ensure orders are shipped.

·        Maintain the administration to support the Service and Support Centre ISO systems

·        Maintain and progress any S&SC ‘problem reports’, highlighting any required actions to the S&SC Manager

·        General filing duties

The experience you’ll bring to the team

·        Experience within a similar role is desirable

·        Organised and self sufficient

·        Supply chain knowledge is advantageous

·        Microsoft Office skills

·        Own transport

And this is what you’ll get in return

£17500 to £18500 per hour

Immediate start

Drive and have access to a car

Office based

Are you up to the challenge?

If you believe that you have the skills and experience for the role – then please get in touch.  We also offer a referral scheme for any candidates whose details are passed to us that we successfully place.  If you have any further questions then please contact Emma Harries on 02921 673734

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