Sales Operations Manager

Sales Operations Manager

Location: Neath
Salary: Up to £60,000 + bonus

Yolk Recruitment is working with an exciting client who is looking for a Sales Operations Manager to join their team. This is a fantastic opportunity to help build, maintain, and optimise the commercial engine of a growing business.

About the Role

Our client is seeking a candidate who can translate business development strategy into a functional infrastructure-covering CRM, data management, and reporting-so that the senior team has the tools and insights to execute effectively.

Key Responsibilities

• Infrastructure Ownership: Implement and manage the CRM and sales tech stack, ensuring a single source of truth.
• Data Integrity & Reporting: Maintain pipeline accuracy and produce weekly/monthly dashboards on lead velocity, conversion rates, and bid statuses for the senior leadership team.
• Bid Coordination & Support: Act as project manager for RFPs, collating technical specs from engineering and financial data from senior leadership to ensure timely, high-quality submissions.
• Collateral Management: Maintain the "Sales Library," keeping all brochures, case studies, and presentation decks up to date and easily accessible.
• Process Discipline: Ensure all leads are captured and categorised correctly, following up with senior staff to minimise administrative gaps.
• Market Research Execution: Conduct market mapping groundwork, identifying key contacts within procurement portals and Tier 1 defence contractors.

Skills and Attributes

Soft Skills

• Exceptional attention to detail and process follow-through.
• Persistence to gather necessary data from senior leaders.
• Adaptable, able to switch between data entry and higher-level marketing tasks.
• Service-oriented mindset, supporting Engineering and Senior BD teams as internal customers.

Hard Skills

• Advanced CRM administration (HubSpot, Salesforce, or similar), including workflows and custom views.
• Project management proficiency with tools such as Monday.com, Trello, or Excel.
• Analytical literacy to transform raw data into clear visual insights.
• Strong copywriting and formatting skills for bid documents and presentations.

Benefits

• Basic salary up to £60k
• Bonus
• 25 days annual leave plus bank holidays
• Auto enrolment pension