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Sales Support Executive

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  • Location:

    Bedwas

  • Sector:

    Office Support & HR

  • Job type:

    Permanent

  • Salary:

    £20000 - £24000 per annum

  • Contact:

    Chelsea Campbell

  • Email:

    chelsea.campbell@yolkrecruitment.com

  • Contact phone:

    02921 673 727

  • Job ref:

    CC16JuneSSE

  • Published:

    12 days ago

  • Expiry date:

    16 July 2022

  • Start date:

    2022-06-15

Sales Support Executive

Yolk Recruitment is working closely with a leading and worldwide distributor of automotive parts, to find a confident and driven Sales Support Executive to join their team in Bedwas, Caerphilly.

The team offer unrivalled experience in the industry, and they want someone to join them who has an interest and passion for cars, and wants to work alongside a successful and growing team.

What you’ll be doing?

This is an excellent opportunity for a Sales Support Executive to join a leading and dynamic automotive parts distributor based in Bedwas, Caerphilly. You will work to support the customer service and sales team to support new and existing customers. You will also:
  • Build and develop relationships with customers through their entire customer journey, ensuring excellent customer service to ensure customer loyalty
  • Provide quotations to customers when requested, liaising with other departments to ensure accurate pricing
  • Process all orders through the portal, website, email and telephone
  • Regularly communicate with various teams to ensure accurate and timely delivery of orders, and update customers accordingly
  • Manage customer expectations whilst taking responsibility to ensure outstanding actions are completed as promised.
  • Monitor and develop active customers, with the aim to grow the customer base
  • Review customer order history, with a view to growing future sales
  • Contact customers and suppliers through outbound calls to follow up or chase various orders or information
  • Provide technical advice to customers when requested, with support from the technical team
  • Ensure all systems are kept up to date and managed effectively, including checking all processed orders

What you’ll bring to the team?

As the Sales Support executive, you will be confident, approachable, and have previous sales support or account management experience, as well as:
  • Knowledge or passion for cars and the automotive industry
  • A driving license and able to drive
  • Confident in handing difficult or complex queries and requests
  • A keen eye for detail and strong organisational skills
  • Excellent written and numerical skills, and exceptional IT skills, including in Microsoft office.
  • Fantastic communication skills with people on all levels
  • The ability to prioritise your own workload and manage your time effectively

And this is what you’ll get in return?

By being a Sales Support Executive, you will receive a salary up to £24,000 depending upon experience, alongside:
  • A fantastic team to work with everyday
  • Early Finish Friday’s
  • Career development opportunities within an international organisation
  • A vibrant, diverse and multicultural team environment
  • Free Parking Onsite

Are you up to the challenge?

If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Chelsea Campbell 02921 673 727.

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’