Banner Default Image

Sales Support Executive x 3

Sales Support Executive x 3

  • Location

    Caerphilly

  • Sector:

    Office Support & HR

  • Job type:

    Permanent

  • Salary:

    £20000 - £23000 per annum

  • Contact:

    Kim Partridge

  • Email:

    kpartridge@yolkrecruitment.com

  • Contact phone:

    02921 673 712

  • Job ref:

    BH-27419

  • Published:

    7 months ago

  • Expiry date:

    2022-02-25

  • Start date:

    2022-01-26

  • Consultant:

    ConsultantDrop

Sales Support Executive x 3 roles available

£20,000 - £23,000 p/a with excellent benefits and prospects!

Caerphilly

 

Are you an ambitious and driven Customer Service or Sales Support Executive looking for a company where you can forge a successful career? Do you have a positive ‘can do’ attitude and the ability to work well in a fast paced customer focused environment?
 

Yolk Recruitment are working exclusively with a leading employer in the area to recruit 3 x Sales Support Executives to sit as part of a growing and successful team.


A vehicle is required due to the location of the site, and the hours of work are 7.30 am – 4.30 pm, and 8.00 am – 5.00 pm. (Please only apply if you are able to work to these start times)


What you’ll be doing:

  • Dealing with incoming calls from customers on a daily basis and updating database.
  • Assisting customers with technical support queries and liaising with internal contacts re support where necessary.
  • Sending out product samples.
  • Processing orders, sample, stock requests for territory.
  • Pro-actively developing Live Chat messages for territory.
  • Effectively resolving most product issues in line with ‘first time resolution’. Where this is not possible effectively collating all necessary information to escalate to relevant member of the team.
  • Activating warranty requests for territory.
  • Providing technical advice when/where necessary.
  • Investigating and processing customer calls and returns request for territory.
  • Continuously improve product/job knowledge through learning opportunities.
 

Our client is highly focused on learning and development, and full product training and support will be given to the successful candidate. A background in Customer Service, Sales Admin or Sales Support is essential for this role.

 
Key skills required:

  • A positive ‘can do’ attitude.
  • Excellent communications and customer service skills.
  • The desire to develop a career in a Sales Support environment.
  • The desire to learn and self develop – a growth mindset.
  • The ability to build lasting relationships.
 

And what you’ll get in return:


  • A fantastic and supportive team environment
  • A starting salary of £20,000 - £23,000 p/a
  • 25 days holiday per year, plus bank holidays
  • A company who are invested in developing you
  • Christmas shutdown
 

Are you up to the challenge?

 

If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Kim Partridge at Yolk Recruitment.

 

Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.com’