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Service Desk Analyst

Service Desk Analyst

  • Location

    West Malling

  • Sector:

    Technology & Digital

  • Job type:

    Permanent

  • Salary:

    £28000 per annum

  • Contact:

    Jack Brewster

  • Email:

    jack.brewster@yolkrecruitment.com

  • Contact phone:

    02922 671 375

  • Job ref:

    BH-29456

  • Published:

    about 1 month ago

  • Expiry date:

    2022-08-10

  • Start date:

    2022-07-10

  • Consultant:

    ConsultantDrop


Yolk Recruitment are working with a national property search company who are looking to hire a strong service desk analyst.

The role will see you joining a dynamic service desk team carrying out 2nd line IT support in one of the largest property companies in the UK. They have a real focus on training and development and have excellent prospects for career progression. They operate a hybrid working model with 3 days in the office per week, and they are also open to talking about flexible working hours to fit your schedule.

What you'll be doing:

  • Being the first point of contact for IT support issues for internal customers.
  • Providing IT support for the whole business.
  • Utilising ITSM tools for IT support.
  • Helping to onboard new staff by providing hardware and accounts.
  • Ensuring compliance and asset management is well maintained.
  • Occasional travel to other offices to provide deskside support.

The experience you'll bring to the team:

  • 1st / 2nd Line Windows desktop support.
  • Strong communication and interpersonal skills.
  • 2 Years of previous experience in a similar role.

What you'll receive in return:

  • Salary up to £28,000 based on experience
  • Fantastic Learning and Development opportunities
  • Hybrid / flexible working