Service Engineer

Yolk recruitment are exclusively recruiting for an experienced Electronic Service Engineer to join A renowned leader in the healthcare industry, this company is dedicated to advancing medical technology and improving patient care. With a strong focus on innovation and quality, they have established themselves as a trusted partner in the field of medical equipment and solutions.

Their commitment to excellence is evident in their cutting-edge medical devices and equipment. They continuously strive to enhance the well-being of individuals by developing state-of-the-art tools that empower healthcare professionals to provide accurate and timely care.

With a global presence and a team of highly skilled professionals, they are at the forefront of driving positive change in the healthcare sector. Their dedication to diversity and inclusion reflects their core values, fostering a culture of collaboration and innovation that extends not only within their organization but also to the communities they serve.

This company's unwavering dedication to improving healthcare outcomes and their relentless pursuit of excellence make them a respected and influential player in the medical equipment and solutions industry.

About the Role:

As a skilled Service Engineer with a passion for making a difference in people's lives you will play a vital part in ensuring the smooth operation of medical equipment, contributing to the well-being of individuals in the community.

Key Responsibilities:

• Equipment Repair: You will be responsible for repairing medical equipment to ensure it operates flawlessly. Your attention to detail will be critical to ensure that no damage occurs during the repair process.
• On-Site Maintenance: Conduct on-site equipment repairs and carry out planned preventative maintenance visits as per customer contract schedules. Your field-based work will directly impact the reliability of vital medical devices.
• Documentation and Reporting: Maintain clear and concise records of all repairs, ensuring accurate documentation. This includes creating and maintaining a file on all repairs performed, contributing to efficient service operations.
• Customer Service Training: Collaborate with the Service Management Team to set up, prepare, and organize customer service training courses worldwide. Your expertise will empower others to provide excellent customer support.

Essential Criteria:

• Electronics Expertise: Possess a BTEC HNC in Electronics, demonstrating your technical proficiency.
• Customer Focus: Previous experience working directly with customers, showcasing your commitment to delivering exceptional service.
• Technical Skills: Strong knowledge and experience in fault finding and customer support, ensuring reliable equipment operation.
• Software Proficiency: Proficient with MS Office products, including Excel, Word, PowerPoint, and Teams. Previous experience with ERP systems is a plus.
• Training Experience: Proven ability to provide user training, enhancing the skills of colleagues and customers.
• Driving License: Hold a valid UK Driving License, enabling you to travel to customer locations.

Apply now!

Please get in touch today with our Engineering specialist, Andy Jones

Please apply with a CV and a Cover letter outlining why you would be perfect for the role. We also have a referral scheme so if you know of someone who would be great for the role please get in touch.

*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.*