Service Programme Manager

Service Programme Manager - Salary up to £65,000 - (Hybrid based in Wales)

The Organisation

Natural Resources Wales (NRW) is at the heart of making sure Wales' natural resources are being used sustainably so that future generations can benefit from them.

If you want to put your technical skills to good use and get involved in exciting projects which impact the lives of everyone here in Wales, we want to hear from you!

Offering agile working, flexible working and remote working with generous annual leave allowances, civil service pension, CPD and a wide range of health & wellbeing benefits ensures that Natural Resources Wales remains an employer of choice for job seekers across Wales and beyond.

NRW are passionate about creative a diverse workforce and positively encourage applications from under-represented communities. They embrace quality of opportunity irrespective of disability, neurodivergence, ethnic origin, colour, nationality, gender expression and gender identity, marital status, sexual orientation, culture, or religion. They put the principles of human rights, equality, fairness, dignity, and respect at the heart of their values.

NRW are committed to equal opportunities and guarantee interviews for candidates with disabilities who meet the minimum selection criteria.

With over 100 web applications, associated databases and API's, real-time environmental modelling, public alerting and reporting and IOT data collection of over 650 remote locations - interesting and exciting work with purpose is never far away.

Yolk Recruitment is working in partnership with Natural Resources Wales to find them high calibre technical talent from across Wales.

The Opportunity

We are currently working with NRW to recruit their next Service Programme Manager - a critical leadership role working on transforming NRW's corporate services .

The Role

You will be responsible for oversight of third party suppliers and multidisciplinary teams, shaping the services that drive a vital organisation.

• Lead major, complex programmes and projects working to shape corporate services
• Shape the governance framework and oversee the governance of interdependent projects; addressing assurance and corporate risk
• Act as a Subject Matter Expert for organisational change and improvement
• Analyse and interpret complex data to provide accurate reporting for key stakeholders

Requirements

You will have demonstrable experience of leading large scale tech programmes in complex environments, working with diverse stakeholders.

• Comprehensive knowledge of the application of CI and PPM processes to enhance performance
• Advanced analytical, visualisation, and communication skills, with the ability to translate business requirements through structured analysis methods
• Strong experience in complex environments, engaging effectively with senior business/IT leadership and end-user communities
• Experience managing technical and expert staff directly and through matrix structures,

Reward

Aside from working on meaningful projects that positively impact the people of Wales, the successful applicant for this Service Programme Manager role will be rewarded with the following:

• Salary of up to £65,000
• Civil service pension scheme (28.9% employer contribution)
• Variety of working patterns
• 28 days annual leave (increasing annually to 33 days) PLUS 8 bank holidays
• CPD ranging from practical to further and higher education courses
• Weekly well-being hour
• Health and well-being benefits and support
• Active & sustainable travel benefits such as Cycle to Work and season ticket loans
• Payment of professional membership fees relevant to your role

Yolk Recruitment is the exclusive recruitment partner to Natural Resources Wales and therefore all applications will be managed by the team at Yolk following NRW's own fair and transparent recruitment process.