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Technical Support Specialist

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  • Location:

    Cardiff

  • Sector:

    Technology & Digital

  • Job type:

    Permanent

  • Salary:

    £20,000 - £25,000

  • Contact:

    Steve Shuttlewood

  • Email:

    sshuttlewood@yolkrecruitment.com

  • Published:

    28 days ago

  • Expiry date:

    19 May 2021

​Our financial services client based in Cardiff are looking for an Graduate Technical Support Specialist to join their team.

The Graduate Technical Support Specialist will work as part of a small team that works directly with internal stakeholders to support the pre sales and post sales of the core products.

Development experience would be very beneficial so that you can attempt to deal with any bug fixes (in SQL or .NET) before raising the issue with the development team.

The company are offering a salary of up to £25k and the ideal candidate will have good organisational and interpersonal skills, with a genuine passion for technology and a desire to further develop their skillset.

Knowledge, Skills & Experience:

  • A working knowledge and experience of e-commerce and/or other software solutions is essential

  • Experience of writing detailed and clear IT documentation is essential

  • Must be able to communicate effectively with colleagues, internal stakeholders and external contacts both verbally and in writing

  • Exceptional interpersonal skills with a focus on listening and questioning

  • Must have excellent time management and organisation skills

How to Apply

If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Steve Shuttlewood at Yolk Recruitment.

*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying – then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.*