24 days ago
18 April 2021
We are currently recruiting for an experienced Telephone Account Managers for a leading software company.
Our client who launched in 2000 is the UK’s largest property portal. Their aim is to empower the UK’s decisions around property using their sophisticated, yet simple, property search platform, which makes it easy for home hunters to find their ‘happy’.
The role is home based covering your designated patch and customer base. Your main responsibilities are to target new and manage designated customers on a day to day basis to achieve company activity and sales targets. You will be looking to build and maintain the best possible relationships with your clients going forward.
Your responsibilities as a Telephone Account Manager
Proactively contacting existing customers to establish and build relationships
Interpret and explain customers data to help explain the value of product and ROI
Utilise internal tools and data to help add value to our proposition
Deliver new initiatives to customers
Identify new business opportunities, present and close with a bespoke advertising solution
Conduct relevant product and service training with customers
Be the point of contact to answer customer queries, resolve problems and provide solutions to resolve re-occurring issues
Identify training opportunities to support the relationship and deliver
Recording information in relevant databases and ensure CRM’s are kept up to date
Your experience as a Telephone Account Manager
At least 3 years’ experience as an account manager
Has consistently overachieved set sales targets in an office based environment
Analytical and confident with data analysis, and building stories around this
Able to thrive in a hardworking and dynamic team
Ability to manage customer expectations and deliver excellent service
Excellent verbal and written communication skills.
Benefits to you
Salary of £25 - £28k
OTE of Circa £7k
Numerous company benefits (Private medical insurance, Life Assurance, Maternity/paternity Pay and more)
Working from home
If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Hannah Elson at Yolk Recruitment.
Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying – then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities