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Telephone Account Manager

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  • Location:

    Cardiff

  • Sector:

    Sales & Marketing

  • Job type:

    Permanent

  • Salary:

    25000-28000

  • Contact:

    Hannah Elson

  • Email:

    helson@yolkrecruitment.com

  • Contact phone:

    07472338753

  • Published:

    24 days ago

  • Expiry date:

    18 April 2021

  • Start date:

    ASAP

We are currently recruiting for an experienced Telephone Account Managers for a leading software company.

Our client who launched in 2000 is the UK’s largest property portal. Their aim is to empower the UK’s decisions around property using their sophisticated, yet simple, property search platform, which makes it easy for home hunters to find their ‘happy’.

The role is home based covering your designated patch and customer base. Your main responsibilities are to target new and manage designated customers on a day to day basis to achieve company activity and sales targets. You will be looking to build and maintain the best possible relationships with your clients going forward.

  

Your responsibilities as a Telephone Account Manager

  • Proactively contacting existing customers to establish and build relationships

  • Interpret and explain customers data to help explain the value of product and ROI

  • Utilise internal tools and data to help add value to our proposition

  • Deliver new initiatives to customers

  • Identify new business opportunities, present and close with a bespoke advertising solution

  • Conduct relevant product and service training with customers

  • Be the point of contact to answer customer queries, resolve problems and provide solutions to resolve re-occurring issues

  • Identify training opportunities to support the relationship and deliver

  • Recording information in relevant databases and ensure CRM’s are kept up to date

 

Your experience as a Telephone Account Manager

  • At least 3 years’ experience as an account manager

  • Has consistently overachieved set sales targets in an office based environment

  • Analytical and confident with data analysis, and building stories around this

  • Able to thrive in a hardworking and dynamic team

  • Ability to manage customer expectations and deliver excellent service

  • Excellent verbal and written communication skills.

 

Benefits to you

  • Salary of £25 - £28k

  • OTE of Circa £7k

  • Numerous company benefits (Private medical insurance, Life Assurance, Maternity/paternity Pay and more)

  • Working from home

 

How to Apply

If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Hannah Elson at Yolk Recruitment.

Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying – then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities