​Workshop Supervisor

Cardiff

£23,000 - £25,000

An exciting opportunity to join a high profile busines in Cardiff known for its investment, growth and careers characterised by ongoing development.The Workshop leads hands on technical teams to deliver day to day effective and efficient running of a busy electrical repair workshop.You’ll be responsible for a team of 8, coordinating and prioritising workloads, taking the lead in customer service and driving efficiencies in your team.

This is what you’ll be doing

• Supervise and support all areas of the workshop, with a focus on improving efficiency and profitability of the services provided by the workshop

• Manage and organise the workflow in a productive and efficient manner within the workshops

• Ensure the workshop staff understand their role, performance targets and goals

• Ensuring Individual 1-2-1 meetings monthly are completed for the team

• Ensure the team have adequate training to perform their role efficiently

• Managing and recording of stock and equipment in the workshop areas

• Provide support to the team in their roles

• Dealing with and resolving customer and other department queries and issues in a professional manner

• Monitor employee and department productivity and provide solutions for improvement

• Drive to improve the team’s technical and other role related knowledge

• Maintaining a safe working environment

• Develop good customer relations

• Maintain attendance and individual performance records

• Ensure adherence to company policy and procedures

The experience you’ll bring to the team

• A track record of leading a team to success

• Excellent interpersonal, customer service, organisational and communication skills

• Able to work in a time sensitive environment, manage and meet deadlines

• A drive to learn and keep yourself and the team up to date with new processes and technical advancements

And this is what you’ll get in return

• Salary £23,000 -£25,000

• Company bonus

• 23 days holidays

• Employee Assistance Programme for you and your family

• Excellent career progression opportunities

Are you up to the challenge?

If you feel you have the skills, experience and passion to be successful in this Workshop Supervisor role apply now. 

*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.