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Sales Manager

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  • Location:

    Cardiff

  • Sector:

    Sales

  • Job type:

    Permanent

  • Salary:

    Up to £40000.00 per annum + £50k OTE

  • Contact:

    Pasher Prazsky

  • Email:

    Pasher.Prazsky@yolkrecruitment.com

  • Job ref:

    BBBH39606

  • Published:

    1 day ago

  • Expiry date:

    03 October 2025

  • Start date:

    ASAP

Sales Manager
Location: Cardiff (Hybrid Working)
Salary £40,000 basic | OTE up to £50,000
Contract: Permanent, full time

Yolk Recruitment is supporting a growing and ambitious business in Cardiff with the search for an experienced and driven Sales Manager.

This is a hands-on leadership role within a high-performing sales function, managing a team focused on generating and qualifying warm leads for specialist insurance advisors.

You'll lead from the front in a fast-paced, data-driven environment-coaching in real time, identifying development opportunities, and holding your team accountable to high standards. If you thrive in a sales environment, love getting stuck into performance data, and enjoy developing people to hit and exceed targets, this could be a great next step.

Key responsibilities include:

  • Leading, coaching and motivating the lead generation team to drive high-volume, quality referrals
  • Monitoring real-time performance data to identify trends and coach accordingly
  • Building strong working relationships with sales agents to support conversion goals
  • Coaching through live call listening-developing tone, objection handling, call structure and pace
  • Delivering structured 1:1 coaching sessions, performance reviews and team huddles
  • Managing team campaigns and directing focus to the most impactful activity
  • Analysing call-to-connect, connect-to-hand-off, and conversion rates to target coaching
  • Supporting Team Leads and Assistant Managers with their leadership development
  • Creating a positive, collaborative team culture both in-office and remotely
  • Maintaining performance standards across hybrid teams via MS Teams and internal systems

What You'll Bring

Essential experience:

  • At least 2 years in a fast-paced telesales or contact centre environment
  • A minimum of 2 years in a sales or performance management role
  • Strong track record of coaching and improving performance through real-time feedback
  • Highly confident using live data and KPIs to identify trends and drive change
  • Proven experience managing multiple campaigns and setting strategic direction
  • Resilient and proactive, able to hold teams accountable while supporting their development
  • Excellent communication skills and the ability to lead both office-based and remote staff
  • Strong organisational skills and ability to juggle multiple priorities
  • Motivated, professional and passionate about hitting targets and developing talent

Desirable:

  • Experience in an FCA-regulated environment
  • Working towards CII or IFS qualifications
  • Familiarity with managing conversion rates and campaign-specific KPIs
  • A strong commitment to personal development and team culture

What You'll Get in Return

  • Basic salary up to £40,000
  • OTE of up to £50,000
  • 34 days holiday (including bank holidays)
  • Full private health insurance (Bupa)
  • Income Protection cover
  • Pension plan
  • Extra day off on your birthday
  • Enhanced maternity and paternity leave
  • Hybrid working with flexible hours
  • Career development and progression opportunities
  • A fun, supportive, and ambitious team environment