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Location:
Cardiff
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Sector:
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Job type:
-
Salary:
Up to £40000.00 per annum + £50k OTE
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Contact:
Pasher Prazsky
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Email:
Pasher.Prazsky@yolkrecruitment.com
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Job ref:
BBBH39606
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Published:
1 day ago
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Expiry date:
03 October 2025
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Start date:
ASAP
Sales Manager
Location: Cardiff (Hybrid Working)
Salary £40,000 basic | OTE up to £50,000
Contract: Permanent, full time
Yolk Recruitment is supporting a growing and ambitious business in Cardiff with the search for an experienced and driven Sales Manager.
This is a hands-on leadership role within a high-performing sales function, managing a team focused on generating and qualifying warm leads for specialist insurance advisors.
You'll lead from the front in a fast-paced, data-driven environment-coaching in real time, identifying development opportunities, and holding your team accountable to high standards. If you thrive in a sales environment, love getting stuck into performance data, and enjoy developing people to hit and exceed targets, this could be a great next step.
Key responsibilities include:
- Leading, coaching and motivating the lead generation team to drive high-volume, quality referrals
- Monitoring real-time performance data to identify trends and coach accordingly
- Building strong working relationships with sales agents to support conversion goals
- Coaching through live call listening-developing tone, objection handling, call structure and pace
- Delivering structured 1:1 coaching sessions, performance reviews and team huddles
- Managing team campaigns and directing focus to the most impactful activity
- Analysing call-to-connect, connect-to-hand-off, and conversion rates to target coaching
- Supporting Team Leads and Assistant Managers with their leadership development
- Creating a positive, collaborative team culture both in-office and remotely
- Maintaining performance standards across hybrid teams via MS Teams and internal systems
What You'll Bring
Essential experience:
- At least 2 years in a fast-paced telesales or contact centre environment
- A minimum of 2 years in a sales or performance management role
- Strong track record of coaching and improving performance through real-time feedback
- Highly confident using live data and KPIs to identify trends and drive change
- Proven experience managing multiple campaigns and setting strategic direction
- Resilient and proactive, able to hold teams accountable while supporting their development
- Excellent communication skills and the ability to lead both office-based and remote staff
- Strong organisational skills and ability to juggle multiple priorities
- Motivated, professional and passionate about hitting targets and developing talent
Desirable:
- Experience in an FCA-regulated environment
- Working towards CII or IFS qualifications
- Familiarity with managing conversion rates and campaign-specific KPIs
- A strong commitment to personal development and team culture
What You'll Get in Return
- Basic salary up to £40,000
- OTE of up to £50,000
- 34 days holiday (including bank holidays)
- Full private health insurance (Bupa)
- Income Protection cover
- Pension plan
- Extra day off on your birthday
- Enhanced maternity and paternity leave
- Hybrid working with flexible hours
- Career development and progression opportunities
- A fun, supportive, and ambitious team environment
