Inside Sales Specialists

Inside Sales Coordinator
Location - Treforest (Hybrid)
Salary - £26k

Yolk Recruitment is looking for a proactive and organised Inside Sales Coordinator to join their growing commercial team. This is an excellent opportunity for someone with a sales or admin background and a passion for customer engagement and commercial success to play a key role in supporting global sales operations.

What you'll be doing

As the Inside Sales Coordinator, you'll act as the crucial link between customers, marketing campaigns, and the wider sales team - ensuring smooth operations, excellent customer service, and efficient lead management.

Your responsibilities will include:

• Building and maintaining excellent customer relationships through clear, professional communication.
• Providing vital administrative support to Business Managers, including quotations, invoicing, and documentation.
• Processing and following up on sample and lab work requests.
• Qualifying and nurturing leads generated from marketing campaigns, exhibitions, and online activity.
• Managing and progressing smaller commercial opportunities
• Supporting the overall sales forecast, particularly for non-strategic accounts.
• Handling incoming enquiries via phone and email and identifying potential growth opportunities.
• Collaborating with regulatory and sales teams to ensure accurate and timely communication with customers.
• Assisting with pricing updates and annual revisions for designated customer accounts.

The skills and experience you'll bring

• A science-related degree (ideal)
• Experience in admin, sales, marketing, or customer service environment.
• Excellent administrative and organisational skills with strong attention to detail.
• Confident communicator with the ability to build positive relationships internally and externally.
• IT proficiency, including Microsoft Outlook, Word, and Excel.
• A results-driven mindset with a proactive approach to problem-solving.

What you'll get in return

• Salary up to £26k
• Hybrid working model
• Clear progression pathway
• Supportive, collaborative working culture with opportunities for professional growth.