Receptionist/ Administrator

Receptionist / Administrator- Pontprennau

Yolk Recruitment are supporting a well-established and friendly accountancy firm in their search for a professional and organised Receptionist / Administrator. This is a key front-of-house role, acting as the first point of contact for clients and visitors while providing essential administrative across the business.

You'll play a vital part in maintaining a professional image at all times, ensuring smooth day-to-day operations and supporting internal teams with a range of administrative tasks.

What will the role entail:

• Acting as the first point of contact, handling incoming calls promptly and professionally
• Welcoming clients, visitors and suppliers, ensuring a positive and professional experience
• Managing incoming and outgoing correspondence and distributing it appropriately
• Providing secretarial support across departments, including the tax team
• Supporting partners and managers with general administration
• Maintaining accurate filing systems and database records, including archive retrieval
• Assisting with ad hoc typing, spreadsheets and general office support
• Ensuring the reception area is well organised, including ordering stationery
• Operating office equipment and reporting faults where needed
• Supporting with general admin cover when required
• Carrying out fire safety duties, including roll calls during drills

What experience will you bring:

• Previous experience in a front-of-house, receptionist or administrative role
• Confident handling high volumes of calls and client interactions
• Strong working knowledge of Microsoft Office
• Highly organised with the ability to manage your own workload
• Proactive and able to take ownership of the reception area
• Strong communication skills and a professional approach at all times
• A driving licence / access to a car would be beneficial due to location (unless local)

What will you get in return:

• Salary of £25,000
• Monday- Friday hours- 37.5 hour contract- 9-5.30pm.
• Full on site role, no hybrid working
• Private medical cover
• Death in Service (after 3 months)
• Plenty of company events to be part of
• Free on-site parking