Digital Account Manager

About the Role

Our client, a fast-growing and creatively driven marketing agency based in Cardiff, is looking for an experienced Account Manager to join their dynamic team. This is an exciting opportunity for someone who thrives in a busy agency environment, loves building client relationships, and can confidently manage multi-channel marketing campaigns from concept to delivery.

Key Responsibilities

• Act as the main point of contact for a portfolio of clients, building strong and trusted relationships.

• Manage the end-to-end delivery of integrated marketing campaigns across digital, social, print, and brand activation.

• Develop clear briefs and work collaboratively with creative, digital, and strategy teams.

• Track project timelines, budgets, and performance to ensure exceptional work is delivered on time and within scope.

• Present campaign ideas, reports, and insights to clients with confidence and clarity.

• Identify opportunities for account growth and contribute to new business proposals when required.

About You

• Proven experience working as an Account Manager (or Senior Account Executive ready for the next step) within a marketing, creative, or digital agency.

• Strong understanding of multi-channel marketing, campaign planning, and project management.

• Excellent communication, organisation, and relationship-building skills.

• Ability to manage multiple priorities, maintain attention to detail, and handle fast-paced workloads.

• Commercially minded with a passion for creativity and delivering outstanding client service.

What's on Offer

• A supportive, collaborative agency culture with opportunities to grow and develop.

• Hybrid working from a central Cardiff office.

• A chance to work on exciting campaigns for well-known brands.

• Competitive salary + benefits.