Marketing Assistant

The Marketing Support Executive will provide day-to-day support across a wide range of marketing activities, helping to deliver effective campaigns and maintain my clients digital presence. This entry-level role is ideally suited to a recent graduate, someone with one to two years of marketing experience, or a student completing a placement year. The role will involve managing social media interactions, supporting email marketing activity, updating the website, and assisting with general marketing administration. This is an excellent opportunity to gain hands-on experience in a fast-paced marketing team, with exposure to multiple digital channels and campaign types.
Social Media Support
● Monitor and respond to comments, messages, and queries across social media platforms in a timely and professional manner.
● Monitor and respond to direct messages and inboxes to ensure consistent, responsive communication with prospective and current students.
● Assist with scheduling social media posts using Metricool, ensuring accuracy and consistency with the campaign calendar.
Email Marketing Support
● Manage incoming responses to the general marketing inbox, ensuring queries are answered, or emails are directed to the appropriate team .
● Compile marketing emails for scheduling, ensuring layout is accurate, and aligned with campaign objectives.
● Assist in the scheduling and basic reporting of email campaigns.
Online Reputation Monitoring and Support
● Monitor and manage responses to Trustpilot and google reviews, maintaining a professional and supportive tone in all communications.
● Flag any issues or patterns of feedback to the wider marketing and admissions teams for action.
Website Updates
● Assist with routine website updates, such as editing copy, uploading assets, or checking content for accuracy and consistency.
● Support the marketing team in ensuring all website content remains up-to-date and user-friendly.
General Marketing Support
● Provide administrative support to the marketing team as required, ensuring smooth delivery of campaigns and day-to-day activity.
● Assist with reporting tasks, compiling basic performance updates for social, email, and website activity.
● Support colleagues with ad hoc tasks and projects to ensure the overall effectiveness of the marketing function.
Key Skills and Competencies
● Strong written and verbal communication skills with a professional and approachable style.
● Highly organised with excellent attention to detail.
● Comfortable using social media platforms and scheduling tools (experience with Metricool desirable but not essential).
● Basic understanding of email marketing platforms and content management systems (training will be provided).
● Strong time management skills, able to balance multiple tasks and meet deadlines.
● A proactive and collaborative attitude, willing to learn and support colleagues across the team.
● Interest in digital marketing and enthusiasm to develop practical skills in a professional setting.

Salary
£25,000 pa